FanHubb ("we," "us," or "our") operates joinfanhubb.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform. By using FanHubb, you agree to the collection and use of information in accordance with this policy.
We do not sell your personal information to any third party. Period.
Information You Provide
- Account information: name, email address, username, password, profile photo, bio
- Payment information: billing details processed securely by Stripe. We do not store your full card number.
- Content: drops, messages, broadcasts, co-signs, and any content you post on the platform
- Communications: messages you send to creators or our support team
- Tax information: W-9 or equivalent forms required for creators earning over $600/year
Information Collected Automatically
- Usage data: pages visited, features used, clicks, time spent on platform
- Device information: IP address, browser type, operating system, device identifiers
- Cookies and tracking: session cookies, preference cookies, analytics data
- Transaction data: tip amounts, subscription history, payout records
- To create and manage your account
- To process payments, tips, and payouts
- To send transactional emails — verification, password reset, tip notifications, payout confirmations
- To enforce our Terms of Service and Community Guidelines
- To prevent fraud, abuse, and unauthorized access
- To improve our platform and develop new features
- To comply with legal obligations including tax reporting
- To communicate platform updates and important notices
We share data with the following trusted third parties to operate our platform:
- Stripe: payment processing, identity verification, payouts. Subject to Stripe's Privacy Policy.
- Google reCAPTCHA: fraud and bot prevention on signup forms. Subject to Google's Privacy Policy.
- Google Fonts: typography. Google may collect IP addresses when fonts are loaded.
- Bluehost: web hosting and server infrastructure. Data is stored on US-based servers.
- Analytics providers: we may use analytics tools to understand how users interact with our platform.
We do not sell, rent, or trade your personal information to any third party for marketing or advertising purposes.
We retain your personal information for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal, tax, or compliance purposes — typically 7 years for financial records.
California Residents (CCPA)
California residents have the right to know what personal information we collect, request deletion, opt out of sale (we do not sell data), and non-discrimination for exercising these rights.
European Residents (GDPR)
EEA residents have rights to access, correct, delete, restrict processing of, and port your personal data. Contact legal@joinfanhubb.com to exercise these rights.
All Users
You may update your account information through your dashboard or request account deletion by contacting support@joinfanhubb.com.
We implement industry-standard security measures including SSL/TLS encryption, bcrypt password hashing, secure session management, and regular security audits. However, no method of transmission over the Internet is 100% secure.
In the event of a data breach affecting your personal information, we will notify you within 72 hours of becoming aware.
We use cookies to maintain your login session and remember your preferences. For full details see our Cookie Policy.
FanHubb is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, we will delete it immediately.
If you believe a minor has created an account, contact us immediately at support@joinfanhubb.com.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our platform. Continued use of FanHubb after changes constitutes acceptance.
Questions about this policy?
Reach our team at support@joinfanhubb.com